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Frequently Asked Questions

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Are there any differences between game versions?

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Why can't I install the game?

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Unable to download the iOS version.

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What is the UID?

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I forgot how I registered my account.

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I forgot my password.

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I can't login even with the correct password.

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Can I transfer between different platforms?

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I lost my guest account.

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How do I bind my account?

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I did not receive Ecoin after making purchases.

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There's no available payment methods for me.

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The game does not respond after tapping.

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Will there be any chances for past event characters to comeback?

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Absent Guild President

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Miscellaneous

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